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Describe the five major categories of IT infrastructure and provide an example of each.

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The major components of IT infrastructur...

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An SaaS provider maintains a large web server, or series of servers, and provides fee-paying subscribers with space to maintain their websites.

A) True
B) False

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In order to manage their relationship with an outsourcer or technology service provider, firms need a contract that includes a(n) :


A) TCO.
B) SOA.
C) SLA.
D) API.
E) capacity plan.

F) C) and D)
G) B) and E)

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In a multitiered network:


A) the work of the entire network is centralized.
B) the work of the entire network is balanced over several levels of servers.
C) processing is split between clients and servers.
D) processing is handled by multiple, geographically remote clients.
E) users interface with the server rather than the client.

F) A) and C)
G) A) and E)

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SOA is a set of self-contained web services that communicate with each other to create a working software application.

A) True
B) False

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Application server software is responsible for locating and managing stored web pages.

A) True
B) False

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Which of the following types of computer would you use to support a computer network?


A) Server
B) Mainframe
C) Workstation
D) PC
E) Tablet

F) B) and E)
G) A) and C)

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Running a Java program on a computer requires:


A) a Java Virtual Machine to be installed on the computer.
B) a Java Virtual Machine to be installed on the server hosting the Java applet.
C) an applet to be downloaded to the user's computer.
D) no extra or specialized software, as Java is platform-independent.
E) an Intel processor and the Windows operating system.

F) A) and E)
G) C) and D)

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What are some of the challenges companies face in managing the mobile platform?

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Today, employees want to be able to use ...

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To analyze the direct and indirect costs and determine the actual cost of specific technology implementations, you would use a:


A) total cost of ownership model.
B) return on investment model.
C) break-even point.
D) cost benefit analysis.
E) capacity plan.

F) B) and D)
G) B) and C)

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________ is free software created and updated by a worldwide community of programmers.


A) An app
B) Open-source software
C) Cloud-based software
D) A web service
E) Office software

F) A) and E)
G) All of the above

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The primary storage technologies are:


A) storage networks, magnetic tape, magnetic disk, and optical disk.
B) hard drives, magnetic tape, magnetic disk, and optical disk.
C) storage networks, magnetic disks, hard disks, and optical disks.
D) hard drives, removable drives, storage networks, and magnetic tape.
E) flash drives, SSDs, storage networks and magnetic disks.

F) A) and E)
G) A) and B)

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________ describes the practices and technologies used to minimize the environmental effects of manufacturing and managing computing devices.


A) Capacity planning
B) Cloud computing
C) Green computing
D) Utility computing
E) On-demand computing

F) All of the above
G) A) and E)

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What are the essential characteristics of cloud computing?

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As defined by the U.S. National Institut...

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Systems integration means ensuring the legacy systems work with new elements of the infrastructure.

A) True
B) False

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Which of the following storage technology stores data sequentially?


A) CD-ROM
B) RAID
C) Magnetic disks
D) Magnetic tape
E) USB flash drive

F) C) and D)
G) C) and E)

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Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down?


A) Modifiability
B) Scalability
C) Expandability
D) Disintermediation
E) SLA

F) A) and D)
G) A) and C)

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Which of the following is not an example of the consumerization of IT?


A) Google Apps
B) Dropbox
C) Facebook
D) Gmail
E) Amazon Web Services

F) A) and B)
G) A) and D)

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A client computer networked to a server computer, with processing split between the two types of machines, is called a(n) ________ architecture.


A) service-oriented
B) on-demand
C) multitiered client/server
D) two-tiered client/server
E) grid

F) All of the above
G) B) and E)

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A computer language translation program is an example of system software.

A) True
B) False

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